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Field Operations L2 Full-time

Field Service Engineer (On-site)

🇭🇰 Hong Kong, Hong Kong

On-site break-fix, installs, and smart-hands for enterprise sites — capture proof-of-delivery and keep SLAs green.

Employment

Full-time

Seniority

Mid level · 2+ yrs

Work mode

On-site · field

Compensation

Competitive · local market

Apply via the engineer network

What you'll do

  • Perform on-site break-fix, installs, and smart-hands
  • Capture proof-of-delivery on every visit
  • Keep SLAs green and update tickets in real time
  • Coordinate with the service desk and dispatch

What you'll bring

  • 2+ years field / desktop support
  • Hardware and networking troubleshooting
  • Comfortable with a mobile job app
  • Able to travel to client sites locally

How to apply

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