What we're building next
Recently shipped updates from the platform, plus a transparent look at what's in progress and planned for the Centoffer vendor portal.
✓Recently shipped
Live feature updates, published as they go out.
Bank-grade encryption now protects your payment details
Vendor bank account numbers and account names are now encrypted at rest across the Centoffer platform, with secure lookups that never expose plaintext.
Read update →Multi-organization support: run every entity from one login
Manage multiple legal entities, brands or country operations under a single login — each with isolated data, billing and permissions.
Read update →Stronger account security: two-factor authentication and granular access
New two-factor authentication and finer role-based permissions give MSP admins tighter control over who can see and do what.
Read update →On the roadmap
Where we're headed. Timelines are directional and may shift.
In progress
AI-Assisted Dispatch
Smart matching of incoming tickets to the best-fit engineer by skill, location, availability and historical CSAT — with one-tap accept.
🎫 Operations & DispatchEngineer Mobile App v2
Redesigned field app: offline job capture, push notifications for new dispatches, and faster POD upload on low-bandwidth networks.
🎫 Operations & DispatchPlanned
Self-Serve Payout Scheduling
Choose your own payout cadence and threshold, with real-time settlement status and downloadable tax-ready statements.
💳 Billing & PaymentsPeer CSAT Benchmarks
See how your CSAT and SLA compliance compare against anonymised peers in the same region and service category.
📊 Performance & ReportingIn-Portal Contract e-Signing
Sign SOWs, NDAs and partner agreements directly in the portal with legally-binding e-signatures and an immutable audit trail.
🛡️ Security & ComplianceExploring
Vendor Open API & Webhooks
Programmatic access to tickets, payouts and performance data so larger MSPs can sync Centoffer with their own PSA/RMM tooling.
🎫 Operations & DispatchInbound Lead Marketplace
Enterprise buyers browse capability profiles and send work requests directly to qualifying partners in their region.
🏅 Growth & ProfileRoadmap items are forward-looking and provided for transparency. They are not commitments and may change without notice.
Have a feature request?
Authorized partners can submit requests directly inside the vendor portal.
Open Vendor Portal →