Vendor Portal
One Login. Full Control.
Everything your IT company needs to manage orders, invoices, field engineers, compliance and performance — from a single dashboard at vendor.centoffer.com.
300+
Active Partners
Weekly
Payout Cycle
10 mins
Invoice Generation
99.2%
Platform Uptime
5 Transparent Stages to Your First Order
Most platforms ghost you after signup. Centoffer shows you exactly where you are at every stage — with timelines, checklists and status updates.
Application
Submit company profile, service capabilities and coverage area via the online form. No paperwork — everything is digital.
Document Verification
Upload insurance certificates, business registration and compliance docs. Our team verifies and provides status updates in the portal.
RFx Pricing
Receive a structured RFx questionnaire. Submit your rates for each service category. Auto-generates your position on the platform pricelist.
Test Order
Receive one supervised test dispatch. Deliver it, capture POD via the app, and receive your first assessment score and payout.
Active Partner
Cleared for full production. Receive live orders matched to your service scope, FTE count and geographic coverage.
Everything You Need to Run Your IT Business
Transparent Onboarding
Track your application through 5 defined stages — Application, Verification, RFx, Test Order, Active. No black boxes, no guessing.
- → Real-time stage status in your dashboard
- → Document checklist with upload prompts
- → Automated email at each stage transition
RFx Pricing Process
Structured RFx workflow ensures every vendor is priced consistently. Your rates are automatically compiled into the platform's vendor comparison matrix.
- → Structured rate submission by service category
- → Auto-generate buyer's guide for enterprise clients
- → Competitive positioning shown vs. anonymised peers
Performance Governance
Your full performance record in one view: CSAT scores, SLA compliance rate, escalation history, and QBR presentation data.
- → Live CSAT and SLA % by period
- → Escalation log with root-cause tags
- → Exportable QBR slide-ready report
FTE / PTE Management
Manage your deployed field engineers directly from the portal. Attendance logs, timesheet approval, and FTE/PTE classification — all consolidated.
- → Daily attendance reporting per engineer
- → Timesheet submission and approval workflow
- → FTE vs PTE headcount with availability status
Ticket Visibility
See every ticket assigned to your team — open, in-progress, escalated, or closed. SLA countdowns update live so your team is never caught off guard.
- → Full ticket lifecycle view per engineer
- → SLA countdown with colour-coded urgency
- → Escalation management with audit trail
Portal-Based Invoicing
Generate and submit invoices directly in the portal. Track every payout from submission through approval, processing, and confirmation — no email chains.
- → One-click invoice generation per billing period
- → Payment status: Submitted → Approved → Processing → Paid
- → Full payout history with downloadable statements
Vendor Classification
A transparent checklist-based classification system. Know exactly what criteria determine your tier and what benefits each level unlocks.
- → Checklist scoring across 8 criteria
- → Tier upgrade triggers and timelines
- → Premier benefits: priority dispatch, co-marketing, higher rate ceiling
Capability Profile
Your live capability card visible to enterprise clients: total engineers, FTE count, country coverage, average CSAT, and cumulative ticket count.
- → Auto-updated from live ticket and engineer data
- → Country and city coverage heatmap
- → Revenue statistics and capacity utilisation
Reporting Suite
Download client-ready reports for any period. CSAT trend, SLA breach analysis, and QBR summaries — formatted for executive presentation.
- → Scheduled weekly/monthly report delivery
- → Filter by client, region, or service type
- → Shareable PDF export with Centoffer branding
Legal & Compliance
Central repository for all compliance documents — insurance certificates, business registration, contracts, and local regulatory filings.
- → Document expiry alerts and renewal reminders
- → Sanity check against jurisdiction requirements
- → Audit trail for every document submission
Standard Partner vs Premier Partner
Your tier is determined by a transparent 8-point checklist. See exactly where you stand and what it takes to level up.
Currently a Standard Partner?
Complete the remaining criteria and your account manager will initiate a Premier review within 30 days.
One Login for Vendors & Freelancers
Your company account and your engineers share the same portal — vendor.centoffer.com — with role-based access controlled internally. MSP admins see company-level data; your field engineers see their own job feed, POD tools, and payout history.
Ready to Put Your IT Company on the Global Map?
Join 300+ authorized partners delivering IT services worldwide. The application takes less than 10 minutes.