Solutions

Three portals, one platform.

Services OS™ unifies enterprises, service providers, and operators — each with their own purpose-built portal.

Three roles

Choose your portal

🏢

For Enterprises

Customer Portal ↗

Procure, manage, and track all your external IT services in one place.

  • Marketplace discovery — search, compare, and procure IT services globally
  • SLA management — real-time tracking, alerts, and guaranteed delivery
  • Project dashboards — milestones, engineer updates, acceptance sign-off
  • Unified billing — multi-currency invoicing, payment history, cost reports
  • Compliance & reporting — audit logs, risk dashboards, regulatory support
🔧

For Service Providers

Provider Portal ↗

Expand your global reach. Receive orders, dispatch engineers, get paid.

  • Onboarding & profile — catalog, certifications, capacity declaration
  • Order management — accept, assign, and execute service orders
  • Field dispatch & FSM — engineer scheduling, geo-routing, POD capture
  • Settlements & payouts — transparent commission, multi-currency payouts
  • Performance analytics — SLA scorecard, client ratings, revenue tracking
⚙️

For Operators

Main System ↗

Orchestrate the entire Services OS™ platform — customers, providers, and SLAs.

  • Platform orchestration — configure SLA rules, routing logic, escalation trees
  • Admin & governance — user management, org hierarchy, policy enforcement
  • Global resource network — manage WMS, approve providers, monitor capacity
  • Integration & API — connect ERP, ITSM, third-party systems via REST/webhooks
  • Analytics & BI — platform-wide dashboards, revenue, and utilization reports

Are you an MSP, engineer or freelancer?

Earn More. Work Globally. Join 300+ Authorized Providers.

Free onboarding · Weekly payouts · 170+ countries

Become a Provider →

Which portal is right for you?

I want to… Customer Provider Operator
Procure IT services globally
Deliver services and get paid
Track SLAs and project delivery
Manage the platform end-to-end
Access analytics and reports

Ready to join?

Pick your role and start in minutes.

Solutions — FAQ

Who are Centoffer's solutions built for?

Centoffer is the operating system for global IT managed services, serving three audiences: enterprise buyers who procure external IT work, MSPs and service providers who deliver it, and platform operators who orchestrate the marketplace — each with a purpose-built portal on one SLA-backed platform.

What is the difference between the Customer, Provider, and Operator portals?

The Customer portal lets enterprises discover, procure, and track SLA-backed IT services. The Provider portal lets MSPs and engineers accept orders, dispatch field staff, and get paid. The Operator system orchestrates the whole platform — SLA rules, routing, provider approvals, and governance across every market.

How do enterprise buyers procure SLA-backed field services on Centoffer?

Buyers search and compare vetted providers in the Customer portal, place orders with pre-agreed pricing and SLAs, then track milestones, engineer updates, and acceptance sign-off on live dashboards. Multi-currency invoicing and consolidated billing put every country and site on one statement.

How do service providers win enterprise orders through Centoffer?

Providers onboard for free with a catalog, certifications, and capacity declaration, then receive matched enterprise orders in the Provider portal. They assign engineers with geo-routing and field dispatch tools, capture proof-of-delivery, and receive transparent, multi-currency weekly payouts backed by an SLA scorecard.

Does Centoffer support IT services across multiple countries?

Yes. Centoffer operates a network spanning 170+ countries under one contract and one SLA, connecting enterprise buyers with 300+ authorized providers and field engineers. Multi-country rollouts are delivered with unified reporting, consolidated billing, and consistent SLA tracking across every market.