Service Desk L1 Full-time
EUC L1 Help Desk Specialist
First-line end-user support — triage incidents, reset access, and resolve common issues within SLA for global enterprise clients.
🇵🇭 Manila, Philippines
🏢 We're hiring
Careers at Centoffer
Help build the operating system for global IT managed services. We're a remote-first team shipping fast.
170+
Countries
30+
Team countries
100%
Remote-friendly
Why join us?
🌍
Remote-first
Work from anywhere in our 170-country network. Async-friendly, flexible hours.
📈
Real ownership
Join early, shape the product, and grow with the platform.
💳
Competitive pay
Benchmarked against global tech rates with quarterly reviews.
🎓
Learning budget
Annual budget for certifications, conferences and courses.
🤝
Global team
Work alongside engineers, operators and partners in 30+ countries.
⚡
Move fast
No bloated process — ideas go from discussion to production in weeks.
Open Roles
12 open roles across 8 locations
Service Desk L1 Full-time
EUC L1 Help Desk Specialist (Mandarin)
Mandarin-language first-line support for enterprise users across APAC — ticket logging, basic troubleshooting, and escalation.
🇨🇳 Shenzhen, China
Field Operations L2 Full-time
EUC L2 Desktop Support Engineer
Second-line desktop and device support — deeper troubleshooting, IMAC, and on-site visits with proof-of-delivery.
🇲🇾 Kuala Lumpur, Malaysia
Service Desk L1/L2 Full-time
Bilingual Service Desk Analyst (Cantonese / English)
Handle multilingual support queues for financial and pharma clients, balancing speed with a high CSAT standard.
🇭🇰 Hong Kong, Hong Kong
Security Senior Full-time
Senior IT Security Analyst (Cloud Audit)
Run Microsoft 365 / Azure AD security audits across client tenants, score posture, and drive remediation through to closure.
🇸🇬 Singapore, Singapore
Security L2 Full-time
SOC Analyst — Security Operations
Monitor alerts, triage Defender findings, and support incident response for enterprise clients across the region.
🇹🇼 Taipei, Taiwan
Service Management Manager Full-time
Service Delivery Manager — Pharma Manufacturing
Own end-to-end IT service delivery for a large pharmaceutical manufacturing client — SLAs, QBRs, escalations, and continuous improvement.
🇨🇳 Shanghai, China
Service Management Manager Full-time
ITSM Service Manager — Pharma (EMEA)
Lead ITIL-aligned service management for a global pharma manufacturer's EMEA sites — governance, SLA reporting, and stakeholder relationships.
🇨🇭 Zurich, Switzerland
Field Operations L2 Full-time
Field Service Engineer (On-site)
On-site break-fix, installs, and smart-hands for enterprise sites — capture proof-of-delivery and keep SLAs green.
🇭🇰 Hong Kong, Hong Kong
Engineering Senior Full-time
Network & Infrastructure Engineer
Design and support enterprise network and infrastructure rollouts across North American client sites.
🇺🇸 New York, United States
Field Operations L2 Full-time
IT Asset Management Specialist
Maintain the asset register — lifecycle, licenses, and warranties — and run audits across multi-site client estates.
🇲🇾 Penang, Malaysia
Field Operations Senior Full-time
Senior Field Engineer — Data Center
Lead complex data-center smart-hands, structured cabling, and hardware projects for enterprise clients.
🇺🇸 New York, United States
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