EUC L2 Desktop Support Engineer
🇲🇾 Kuala Lumpur, Malaysia
Second-line desktop and device support — deeper troubleshooting, IMAC, and on-site visits with proof-of-delivery.
Employment
Full-time
Seniority
Mid level · 2+ yrs
Work mode
On-site · field
Compensation
Competitive · local market
What you'll do
- ›Resolve escalated desktop, laptop, and device issues
- ›Perform IMAC, imaging, and hardware swaps
- ›Conduct on-site visits and capture proof-of-delivery
- ›Keep asset and ticket records up to date
What you'll bring
- ✓2+ years desktop / EUC support experience
- ✓Hands-on hardware troubleshooting
- ✓Windows & macOS, plus networking basics
- ✓Willing to travel locally for on-site work
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