Configuration & Encrypted Credential Management
A central configuration store plus an encrypted credential vault.
Keep device configurations and secrets in one secure place — credentials encrypted at rest, every access logged, and IT documentation kept in sync. The CMDB and vault your operations run on, without a separate password tool.
Key capabilities
Encrypted credential vault
Store secrets encrypted at rest, scoped to the right customers and roles.
Full access logging
Every credential view and change is recorded for audit and accountability.
Central configuration (CMDB)
A single source of truth for device configs, relationships, and documentation.
IT documentation sync
Two-way sync with IT Glue keeps configs and credentials consistent across tools.
Scoped access control
Permissions tie credential access to roles, customers, and contracts.
Audit-ready trails
Immutable, timestamped history for security reviews and compliance.
How it works
Store
Add credentials and configs, encrypted at rest.
Scope
Grant access by role, customer, and contract.
Sync
Keep documentation in step with IT Glue.
Use
Engineers retrieve only what they're entitled to.
Audit
Review the full access log any time.
Why it matters
- ✓Secrets encrypted at rest — never stored in plaintext
- ✓Every access logged for accountability
- ✓One CMDB and vault instead of scattered docs and password tools
- ✓Scoped, role-based access with a full audit trail
Who it's for
MSPs
Secure, per-client credentials and documentation.
Security teams
Encrypted secrets with complete access auditing.
Operations
A single CMDB the whole team can trust.
Frequently asked questions
What is Configuration & Encrypted Credential Management in the Centoffer Services OS™?
Configuration & Encrypted Credential Management is a module of the Centoffer Services OS™. Keep device configurations and secrets in one secure place — credentials encrypted at rest, every access logged, and IT documentation kept in sync. The CMDB and vault your operations run on, without a separate password tool.
How does Configuration & Encrypted Credential Management help buyers of IT services?
Configuration & Encrypted Credential Management gives enterprise customers a single, transparent way to run this part of their IT service operations across 170+ countries — with clear tickets, dispatch, service levels, and reporting instead of fragmented tools and vendors.
How does Configuration & Encrypted Credential Management help IT service providers and engineers?
For providers and field engineers, Configuration & Encrypted Credential Management standardizes how work is received, delivered, and verified — reducing back-and-forth and making sure quality service is recognized and paid on time.
How does Configuration & Encrypted Credential Management fit into the wider Services OS™ platform?
Configuration & Encrypted Credential Management works alongside the other Services OS™ modules so customers, providers, and engineers operate on one connected platform — orchestrating dispatch, SLAs, and payments end to end rather than as disconnected steps.