About

About Centoffer

Founded and backed by Brocent, Centoffer is an independent company focused on global IT Managed Services. We build Services OS™ — the operating system for enterprise IT services — helping businesses and providers discover, procure, manage, and pay for all external IT and operations services.

17

Years of experience

100+

Countries & regions

300+

Projects delivered

Our vision

One OS to rule all IT services

A unified OS-level control plane that turns fragmented IT service ecosystems into zero-touch automation, predictive SLA management, and AI-native orchestration — so enterprises anywhere can get reliable, guaranteed IT support.

Capabilities

What makes Centoffer different

🛡️

Service excellence

Strict SLA/SOW, measurable delivery, 24×7 multilingual helpdesk, on-site engineers, field dispatch, hardware warranty & FSM closure.

🧠

AI-driven insights

Predictive SLA, self-healing, smart task orchestration and resource scheduling.

🌐

Bridging global gaps

Real-time transparent resource pool, POD verification, cross-border settlement and privacy compliance.

📍

170+ countries

Multilingual, multi-currency, multi-org support — localize IT Managed Service delivery worldwide.

Our history

17+ years of global delivery

2007

Founded by Brocent

Founded and invested by Brocent as an independent IT services company

2012

Global expansion

Operations scaled to 20+ countries across APAC and Europe

2018

Platform vision

Began building the Services OS™ architecture

2024

Services OS™ launch

AI-native orchestration platform goes live across 100+ countries

2025

Major capability expansion

Massive platform update — IT Security & Cloud Audit, Enterprise IT Asset Management, ITIL-native Service Desk, SaaS Warehouse Central, and Configuration & Encrypted Credential Management

2026

Today

170+ countries, 300+ projects, independent global IT Managed Services leader

Since 2025

A massive capability expansion

Backed by Brocent, Centoffer expanded the platform far beyond dispatch — into enterprise IT security, asset, and service operations.

🛡️

IT Security & Cloud Audit

Continuous cloud security posture and compliance auditing across your estate.

🗃️

Enterprise IT Asset Management

Track and govern hardware, software, and licenses across every site and entity.

🎫

ITIL-Native Service Desk

An ITIL-aligned service desk — incidents, problems, changes, and requests, by the book.

🏬

SaaS Warehouse Central

Cloud warehouse management for spare parts and logistics across the network.

🔑

Configuration & Encrypted Credential Management

Central configuration (CMDB) plus encrypted-at-rest credential vaulting for secure operations.

"Centoffer is not just a platform — it is the connector and operations engine for the global IT service market."

Join us

Partner with Centoffer as a customer, provider, or operator.

About Centoffer — FAQ

What is Centoffer?

Centoffer is the operating system for global IT managed services — an SLA-backed marketplace where enterprises discover, procure, manage, and pay for external IT and operations services across 170+ countries. Its Services OS™ platform unifies dispatch, ticketing, proof-of-delivery, and settlement into one control plane.

Who operates Centoffer and where is it headquartered?

Centoffer is operated by Brocent Singapore Pte. Ltd. Founded and backed by Brocent, it runs as an independent company focused solely on global IT managed services, building on more than 17 years of cross-border delivery experience across enterprise IT operations.

How many countries does Centoffer cover?

Centoffer operates a network spanning 170+ countries and regions, delivering localized IT managed and field services with multilingual, multi-currency, and multi-organization support. One contract and one SLA cover every market, so global rollouts stay unified under a single platform.

How does Centoffer work for enterprise buyers?

Buyers procure SLA-backed IT services from one platform — vetted local providers, transparent pricing, and consolidated multi-currency billing. Each field visit is tracked against the SLA with proof-of-delivery, and live dashboards show response and resolution performance across every site and country.

How does Centoffer work for providers and engineers?

Providers and field engineers join Centoffer's transparent resource pool to receive dispatched jobs routed to the nearest available technician. Work is verified with proof-of-delivery, tracked against SLAs, and settled weekly across borders with multi-currency payouts, giving partners steady, accountable IT work.